Prioritizing Our Patients' Health & Safety 

Dear patients,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
 
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
 
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
 
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
 
• If you are sick or concerned you might be sick, please cancel your appointment. You will not be penalized in any way for the cancellation, even at the last minute.
 
• Our office will communicate with you beforehand to ask some screening questions. When you get to the office, you are asked to remain in your car and call our office number 972-412-5064. A staff member will come out to you and you will be asked those same screening questions again and have your temperature taken before entering the office.
 
• If you are a new patient, we would really appreciate you using the online patient portal to fill out paperwork prior to your appointment.
 
• We will ask you to immediately wash your hands with soap and water when you enter the office.
 
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect. There will also be very few chairs present to avoid crowds in the waiting room. Computers will have disposable covers and counter tops, door handles, waiting room chairs and surfaces will be disinfected with increased frequency.
 
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. We will also ask that only the patient, and in necessary cases a legal guardian, enter the office. Older children and adults are requested to experience their appointments alone while family members remain in the car and/or waiting room.
 
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
 
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 972-412-5064 or visit our website at www.mymouthdental.com.  
 
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
 
Sincerely,
Dr. Ramsey, Dr. Montoya and Team

Privacy Policy

My Mouth Dental/My Kidz Mouth Dental is committed to protecting your privacy. Our privacy policy, effective 07-16-2020, explains how www.mymouthdental.com, developed by Einstein Dental, uses and safeguards all information you provide when using our site. Please contact us directly with any questions regarding our privacy policy.

How We Collect and Use Information

In order to send an inquiry or submit a consultation request through our site, you will be required to provide information to us that identifies you, including your:

  • Name
  • Email Address
  • Telephone Number

You also have the option to submit a message. This information will be used to correspond with you.

We will only use your personal information as permitted by law.

My Mouth Dental/My Kidz Mouth Dental uses electronic, physical, and managerial procedures to protect your information from unauthorized access, disclosure, changes, or loss of your information. However, we are unable to guarantee that your identifiable and non-identifiable personal information will never be disclosed in a way that conflicts with our privacy policy. We are not responsible for any security breach or other third-party actions.

Our Use of Cookies

Cookies are small files sent to your web browser from a server and stored on your computer. They allow einsteinlaw.com to improve your user experience by collecting and remembering information about your preferences when using the site. Cookies can be accepted or declined. Cookies cannot grant access to your computer or any of the information it contains.

Most browsers automatically accept cookies, but you can change your settings to decline cookies if you wish. However, it is important to understand that declining cookies may keep you from taking full advantage of the site.

Learn more about managing cookies in the most commonly used browsers:

Google Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647

Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Microsoft Internet Explorer: https://privacy.microsoft.com/en-us/ie11-win7-privacy-statement

Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

Google AdWords Remarketing

We use Google AdWords Remarketing to advertise our services across the web. We also use it to provide marketing that is relevant to you. By placing a cookie on your browsing device, Google AdWords Remarketing displays ads tailored to you based on the parts of our site that you visit. This cookie does not identify you or give access to your computer. Instead, the cookie acknowledges that you visited a page, resulting in the placement of ads related to that page topic. You can choose not to participate in Google AdWords Remarketing by visiting this page. You can choose not to participate in any third-party vendor’s use of cookies by visiting this page.

Google Analytics

Google Analytics is a tool that records data pertaining to how users go about finding the information they seek, including search terms used and the amount of traffic that certain websites attract. We use this information to improve the user experience by making einsteinlaw.com easier to find for those who can benefit from our content. As with AdWords Remarketing, Google Analytics relies on cookies to collect this information. You can opt out of participating in Google Analytics and cease receiving related cookies by following these instructions.

Facebook Lead Ads

Facebook Lead Ads are advertisements we place on Facebook that allow you to submit your personal information directly to us so that we can contact you and discuss your interest in our services. The terms of our privacy policy apply to personal information submitted through a Facebook Lead Ad. We do not target minors through Lead Ads.

Bing Ads Data Collection

Bing Ads uses anonymous cookies to collect data regarding user actions on an advertiser’s websites. We use Bing Ads to learn how often users click our advertisements, how long users spend on our site, how often they visit, and other data. If you do not wish to participate in Bing Ads data collection, please follow the instructions outlined on this page.

Our Data Storage

My Mouth Dental/My Kidz Mouth Dental retains all ownership rights pertaining to databases, software, codes, designs and all other internally developed applications used to provide our site and our services. You retain all rights to the data you submit to einsteinlaw.com. We work with third-party vendors and hosting companies in order to provide the networking, storage, software, hardware, and other technology needed to provide our services.

Managing Your Personal Information

We take every measure to give you access to your personal information. You can correct errors or remove your information altogether at any time, as long as the preservation of this data is not required by law or for genuine business purposes. To initiate this process, you must identify yourself and the information you wish to access, modify, correct, or remove. We reserve the right to refuse requests that endanger the privacy of others, are unrealistic, would require unreasonably extensive technical effort, or require unauthorized access. When users are granted access to their personal information, this is provided free of charge unless it requires substantial effort on our part.

If you would like to access, change, or remove your personal information, please contact us. If you wish to remove your information, we will do so within 7 business days of receiving your request.

Privacy Policy Changes

We may update or change our privacy policy from time to time. When this happens, we will post a notification on our site. These changes are effective starting the date they are posted.

My Mouth Dental and My Kidz Mouth Dental

At My Mouth Dental and My Kidz Mouth Dental, we are committed to providing the very highest standard of care for patients of all ages. Drs. José Montoya, Ashley Ramsey, and Neha Khanolkar provide a range of services and are affiliated with:

  • The American Dental Association
  • The American Academy of Pediatric Dentistry
  • The College of Diplomates of the American Board of Pediatric Dentistry

Are you ready to achieve excellent oral health? Reach out to our practice by requesting a consultation online or calling us at (972) 412-5064.

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Rowlett Office

9101 Lakeview Parkway
Suite 200
Rowlett, TX 75088

Open Today 8:30am - 5:00pm

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