Prioritizing Our Patients' Health & Safety 

Dear patients,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
 
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
 
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
 
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
 
• If you are sick or concerned you might be sick, please cancel your appointment. You will not be penalized in any way for the cancellation, even at the last minute.
 
• Our office will communicate with you beforehand to ask some screening questions. When you get to the office, you are asked to remain in your car and call our office number 972-412-5064. A staff member will come out to you and you will be asked those same screening questions again and have your temperature taken before entering the office.
 
• If you are a new patient, we would really appreciate you using the online patient portal to fill out paperwork prior to your appointment.
 
• We will ask you to immediately wash your hands with soap and water when you enter the office.
 
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect. There will also be very few chairs present to avoid crowds in the waiting room. Computers will have disposable covers and counter tops, door handles, waiting room chairs and surfaces will be disinfected with increased frequency.
 
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. We will also ask that only the patient, and in necessary cases a legal guardian, enter the office. Older children and adults are requested to experience their appointments alone while family members remain in the car and/or waiting room.
 
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
 
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 972-412-5064 or visit our website at www.mymouthdental.com.  
 
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
 
Sincerely,
Dr. Ramsey, Dr. Montoya and Team

Smiling woman in dentist's chair

General Dentistry

General dentists provide a broad scope of care to help patients maintain healthy smiles using the simplest measures possible.

These types of dentists often treat all ages and rely heavily on preventive procedures, such as cleanings and exams.

When should I see a general dentist?

Smiling woman in dentist's chair

Affordable Care for the Whole Family

Treatment for All Ages

Not every general dentist sees pediatric patients, but many do. This can make it much more convenient to care for both your and your family's smiles.

Simple Treatment Methods

General dentists are trained to spot potential issues in their very earliest stages – when concerns are more easily treated and typically covered by insurance.

Coordinate Specialized Care

Despite your best efforts, you might develop a condition that requires the attention of a specialist. General dentists can provide screening and refer you to the appropriate type of doctor, whether you need a root canal or dental implant surgery.

Cavity illustration Cavity illustration

What Does a Cleaning Involve?

Illustration of dental cleaning Illustration of dental cleaning

Visits Are Quieter, More Comfortable, and More Informative

Advancements in dentistry have not just made treatment more efficient and effective. Many of these systems address common concerns that often keep patients away from the dentist, such as a fear of pain or confusion over how to best manage their condition. Common tools include:

  • Digital X-Rays: These imaging systems produce a fraction of the radiation of traditional x-rays. The results can be viewed right away and are easily uploaded for simpler record-keeping.
  • Intraoral Cameras: These small tools allow the dentist to project images on a screen so patients can see exactly where a cavity is located or where they need to floss more thoroughly.
  • Digital Impressions: Impressions are required to create customized restorations like dental crowns, but traditional putty is uncomfortable, to say the least. Digital scanning makes modern impressions a breeze. 

Some dentists no longer need to rely on noisy drills and use precise, minimally invasive lasers or other alternatives. Furthermore, certain offices use same-day restorations so that you can receive your crown or veneer as soon as possible.

Is the Field Evolving More Specialized Areas?

"Today’s rapidly emerging technologies and science are providing more sophisticated and complex solutions to problems encountered in general dentistry. The advances are changing and enhancing the dental practice environment." American Dental Association

But If I Know What I Need, Can't I Go Right to a Specialist?

General dentists are often referred to as the "quarterbacks" of an entire team of doctors who might care for your oral health throughout a lifetime. Trying to determine on your own exactly who you need to see for a toothache, for example, can not only be costly: it can also have serious and lasting repercussions on your health.

Your general dentist will also get to know your (and your family's) unique health risks over the years, anticipating concerns that might arise. For these reasons, biannual checkups really are the most effective way to keep your smile in top shape.

Dentist looking at dental x-ray
General dentists can provide screening and recommend trusted specialists in your area.

Are You Due for a Cleaning?

Did you know one in three Americans hasn't been to the dentist in the last year? Don't fall into that group. Schedule an appointment with a general dentist today.

My Mouth Dental and My Kidz Mouth Dental

At My Mouth Dental and My Kidz Mouth Dental, we are committed to providing the very highest standard of care for patients of all ages. Drs. José Montoya, Ashley Ramsey, and Neha Khanolkar provide a range of services and are affiliated with:

  • The American Dental Association
  • The American Academy of Pediatric Dentistry
  • The College of Diplomates of the American Board of Pediatric Dentistry

Are you ready to achieve excellent oral health? Reach out to our practice by requesting a consultation online or calling us at (972) 412-5064.

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Rowlett Office

9101 Lakeview Parkway
Suite 200
Rowlett, TX 75088

Open Today 8:30am - 5:00pm

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