Questions About Family or Pediatric Dentistry?
Below is a list of some of the questions we get asked most frequently from our patients. If you have a question that isn't answered below, feel free to give our Rowlett, TX dental practice a call and we'll be happy to assist you.
- 1st missed appointment– Someone from our office will notify you of your missed appointment to determine if there were any extenuating circumstances.
- 2nd missed appointment – A fee of $45 will be charged to you. It WILL NOT be billed to your insurance.
- 3rd missed appointment – At this time, the patient will be dismissed from the practice.
Though we hope to retain all of our patients, there are times that patients must be transferred to another dental office. A perfect example of this is if a family is moving to another town or state, and we are no longer a convenient location for them to receive their dental care. If this situation arises, we ask that you sign a release so that we may share your information with your new dental office. We are willing to print your records or transfer them electronically. In some cases there may be a one time fee of $25 for this service.
Even if a patient is covered by more than one dental insurance policy, there will usually be some out of pocket cost for treatment. Usually preventive care like cleanings, exams, and x-rays is covered 100% by insurance, but today that may not be true. Often, the patient will need to pay an insurance deductible that may apply even to preventive care.
If a patient has 2 policies, one will be primary and will pay first. The second policy (secondary) will only pay a percentage of what is left after the primary policy has paid.
At this time, My Mouth Dental is happy to accept your primary insurance and will also provide you with any information that you may need to file on any secondary policy that you may have.